Firmware downloads

Cyber Sciences also provides firmware updates for selected products. Download firmware update kits and add the latest functionality to your CSI products.

New Firmware Release

SER FW v2.23 is now available for download

DOWNLOADS

Cyber Sciences provides firmware updates for selected products. Firmware update packages may be downloaded from the web site and used by qualified personnel to add the latest functionality to CSI products in the field. Typically these updates may be performed over a network and take just a few minutes to complete. Cyber Sciences strongly recommends updating your products to the latest firmware versions. Click links below for information on latest firmware versions and instructions.

firmware updates

SER-32e

Firmware Version 3.1.8 (Released September 1, 2023)

Firmware Update Package: (Firmware files, plus supporting files)
Download Instructions (general instructions for updating CyTime firmware)
CyTime Release Notes (CyTime SER-32e firmware version history)

SER-3200

Firmware version 2.23 (TP=2.10 / EP=2.00 / SP=2.23, released 10-May-2022)
Firmware Update Package (firmware files plus supporting files, zipped for download)
Download Instructions (general instructions for updating CyTime firmware)
CyTime Release Notes (CyTime SER-3200/SER-2408 firmware version history)
CyTime Hardware Versions (CyTime SER-3200/SER-2408 hardware version history)
CyTime XML setup files and schema history (for advanced users and developers)

SER-2408

EM-100

Firmware version 1.3.1 (Released 08-Sep-2022)
Firmware Update Package (Firmware files plus supporting files, zipped for download)
Download Instructions (General instructions for updating CyTime Event Manager firmware)
CyTime Release Notes (CyTime EM-100)

Multiple SER Firmware Update Tool

Software version 1.0 (released 19-Oct-2018)
This version is for SER Models (SER-3200/SER-2408)
Multiple SER Firmware Update Tool

(Includes the tool and instructions document)

Software version 1.0.1 (released 13-Mar-2024)
This version if for SER Model (SER-32e)
Multiple SER Firmware Update Tool

(Includes the tool and instructions document)

STR-100

Firmware version 1.04 (current release for STR-100, base model)
Firmware version 1.10 (current release for STR-100/IRIG-B, model with IRIG-B output option)
Documentation

RELEASE NOTES

GENERAL CONSIDERATIONS

Firmware updates should be made over a wired local area network connection (not wireless or over the Internet). Updates require a device reset during which time normal operation (event recording, Modbus access) is suspended. This could impact users relying on remote access. Ensure all users are aware of the pending update.

Other Update Notes

All user setup is preserved

Updating the SER-3200/2408 firmware does not affect any user settings. However, as a precaution, it is receommended to make copies of the existing setup file or make a note of configuration settings.
Updates only!

Warning: SER-3200/2408 firmware is suitable for updates only. Do not attempt to "downgrade" firmware to a previous version; this can cause the unit to malfunction. [ CyTime Update Instructions ]
CyTime Update Instructions
Updating SER FW from 1.xx to 2.xx

Warning: Updating an SER-3200 from version 1.xx (1.00-1.60) to v2.xx will clear the event log. To preserve events, ensure all desired event records are uploaded BEFORE initiating the update.